Every item is
Culture Circle
Verified.
Shop confidently on Culture Circle, where every purchase is Culture Circle Verified. This exclusive verification ensures authenticity and quality for all items on our platform.
Trust The Process
Our experts use a thorough, multi-step verification method.
Condition
We only allow fresh items on our marketplace. Every product bought or sold must be brand new and never worn, ensuring you always receive genuine pristine quality.
Packaging
Equally important as the product itself, our team ensures packaging meets the highest quality standards to deliver a brand new product.
Accessories
From the full list of accessories to all the additional add-ons, rest assured that your purchase on Culture Circle will match any retail purchase experience.
Experience & Data
There's no substitute for experience. We've inspected over a thousand items on behalf of our customers.
Advanced Technology
We use advanced machine learning and embedded technologies to assess product risk and enhance our verification efforts continuously.
Quality Assurance
A final check in our verification process, our QA experts ensure the product meets our high standards for authenticity.
Committed to Quality
Over the years, our team has verified thousands of products. W've compiled data from every verified product on Culture Circle to build a comprehensive database of elements that don't meet our standards. This database is updated daily, keeping our team informed and up to date.
Fighting Counterfeits
Counterfeits are an undeniable issue in the secondary market for current culture goods. The quality and quantity of fake items, often produced in the same factories as authentic products, have increased.
At Culture Circle, we physically review 100% of the items that pass through our system, rejecting tens of thousands of items valued at over a million dollars. We're dedicated to investing in people, processes, and technology to stay ahead of fraudsters.
FAQs
My tracking number is not updating?
In the event the tracking number on your prepaid shipping label indicates that the package has not left the drop-off location within 72 hours, you may need to reach out to the applicable courier to attempt to retrieve the package. If you are unable to retrieve the package from the courier, please feel free to reach out to the team to assist.
Read moreWhy was my order canceled/refunded?
While Culture Circle strongly discourages our sellers from canceling orders, there are some circumstances in which sellers are unable to complete orders. For sneaker orders, Culture Circle will make every effort to find a replacement in a timely manner, but if unsuccessful, your order will be canceled. Please note, sellers may be subject to repercussions if they cancel orders after they have been confirmed in order to discourage this behavior.
Read moreMy order was canceled. Can I still buy the item?
If your order is canceled, the item may still be available for purchase. Please note, the item may not be available at the same price as your canceled order.
Read moreI placed an order, but didn't receive a confirmation email?
If you're using the app, tap on the "Profile" icon, then "Orders" to make sure your order was processed.
Read moreWhat payment options do you accept?
We accept several different payment methods for purchases made through Culture Circle. We accept American Express, MasterCard and Visa. You can also pay via EMIs and UPI.
Read moreCan I cancel my order?
You may cancel your order within 3 hours of placing it or before it is confirmed by the seller - whichever comes first. If 3 hours have passed from when you placed the order and/or the seller has confirmed the order, then the order cannot be canceled. If neither have occurred, simply email/whatsapp us. You may not cancel an offer after it has been accepted by a seller.
Read moreWhen will I receive my order?
All orders are dispatched within 5 days after a rigorous verification process once confirmed. In any rare cases wherein there is a delay from the seller to source the order, we will keep you updated with the accurate delivery timelines. Rest assured we pride ourselves on our industry-best customer experience. We use express shipping pan India with best-in-class delivery partners as the timeline for each courier partner is different.
Read more
